How to Conduct a Company Background Check via eCitizen in Kenya

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Conducting a background check on a company is a crucial step for due diligence, whether for partnerships, investments, or compliance. In Kenya, the eCitizen platform provides a streamlined process to verify company details through an Official Search (CR12). This guide walks you through the steps to complete this process efficiently.

  1. Access the eCitizen Portal

    Visit the eCitizen website and log in to your account. Navigate to the Business Registration Service (BRS) section using the provided link.

  2. Initiate the Application

    Once logged in, select the ‘Make Application’ option. From the available services, choose ‘Official Search (CR12)’ for Private Limited Companies.

  3. Enter Company Details

    Click ‘Apply Now’ and input the registration name or number of the company you wish to verify. Select the correct company from the search results and proceed to the next step.

  4. Provide Contact Information

    If the company’s verification status is ‘Verified,’ you will be prompted to enter your postal address, postal code, email, and phone number. Ensure all details are accurate.

  5. Confirm and Save

    Click ‘Save and Continue’ to proceed. Confirm your application by acknowledging that all provided information is accurate and complete as required by the Registrar.

  6. Complete Payment

    Finish the process by paying the prerequisite fee of Ksh. 650. Ensure you have a valid payment method ready to complete the transaction.

Time Estimate: Approximately 15-20 minutes

Requirements

Computer or smartphone with internet access
Valid eCitizen account
Company registration name or number
Payment method (e.g., M-Pesa, credit card)